Quality Control Service

Quality control and improvement of the efficiency of educational activities at the University is carried out by a structural unit – the Quality Control Service.

The Quality Control Service analyzes and evaluates the competitive position of the University in the educational services market, and together with structural units develops measures to eliminate existing deficiencies based on the results of the internal audit.

PURPOSE AND OBJECTIVES OF THE QUALITY CONTROL SERVICE

Implementation of the quality assurance policy and the University development program.
Building an effective quality management system in the field of educational services.
Timely and high-quality monitoring and measurement of the quality of educational services.
Assistance to the structural units of the University in implementing and using real opportunities to improve the quality of their activities and in preparing materials, internal regulatory documents.
Implementation of a system of measures for internal audit, quality monitoring and ensuring the possibility of using their results for making management decisions.
Introduction of modern forms and methods of monitoring the educational process.
Coordination of accreditation processes and post-accreditation monitoring of educational programs and the University.

MAIN FUNCTIONS

Organization and coordination of work on the implementation of the university’s strategic directions.
Ensuring the formation of internal regulatory documents of the university on the quality management system.
Analysis of the assessment of students’ knowledge
Assistance and control in conducting surveys and monitoring stakeholder satisfaction with the quality of the educational process, as well as checking the compliance of the university’s regulatory and technical documentation with the requirements of regulatory and methodological documents in the field of education.
Measuring stakeholder satisfaction based on the results of surveys, polls, including recording consumer complaints and claims, processing and analysis of the quality of educational services.
Preparation of a consolidated analytical report with a proposal for improvement and action.
Organizational and methodological support for the preparation and implementation of accreditation of the university and individual educational programs.