Student Service Center (SSC) “Q” UNIVERSITY was created to provide students with educational services and information and advisory assistance, ensuring the availability of services and assistance on a “single window” basis.
The main goal of the SSC is the maximum and comprehensive improvement of interaction with the student community, the elimination of bureaucratic barriers and corruption risks in the interaction system “University – Student”, duplicating actions in the provision of services.
The task of the SSC is quality, accessibility, transparency, continuous improvement of services provided, timely processing of received applications, provision of information and advisory assistance to students, faculty and employees.
An electronic queue management system is in operation.
There are waiting areas in the lobby, a buffet is located nearby, and videos are broadcast on training on working on the web portal of the “Electronic Government of the Republic of Kazakhstan“, which creates comfortable waiting conditions for students.
In order to implement the state program “Digital Kazakhstan”, to optimize business processes for the provision of state and educational services in electronic format, types of services are provided consisting of state and educational services. This form of service provision allows to reduce the time for consideration of applications, minimize the participation of students in the preparation of documents, and eliminate corruption risks.
ONLINE APPLICATION SUBMITTAL
Online applications for services are submitted through the university website https://www.q-university.kz/ in the section “Educational process – Virtual COS“, as well as in NAO “State Corporation. Government for Citizens” (COS) or send an application through the web portal “Electronic Government of the Republic of Kazakhstan“.
List of automated services provided:
Қазақша
Русский
English
